Not sure of the cause, other than something in it's database gets corrupt, and once that occurs you ned to remove HP completly, then re-install. I had the SAME problem on my laptop, several times. I've contacted Garmin support, they suggested that I contact my local (Australian) support centre however they tell me they haven't even heard of Mapsource and will need to contact Garmin in the US for advice!Īny suggestions on how I can get HP to get going? Now I cannot get Homeport to start on either machine although there is the 34mb Homeport program appearing on both machines, so I removed the software, downloaded and re-installed Homeport again but it still won't start, the software is on my hard drive and the HP icon appears on the quick start but it just won't start. Here's where it comes off the rails.I also have a desktop PC so I wanted to use Homeport on both units however, when I loaded the software on my desktop (2nd) PC, Homeport would now not start on the Notebook but was working on the (2nd) PC. Initially I downloaded the online software to my Notebook, HP started normally and seemed to work fine as I toyed around with it for a while which included loading the Vision chip from the 4010 and importing some Mapsource data. I'm having a problem as I cannot get Homeport to start/load. If someone has a simpler solution to the one I have already received please let's have it as it may help others with same issue: I am posting this here because of my frustration in not being able to start the Homeport programme and to alert Garmin on this issue. Here's a copy of my post made on another forum.
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